Magic Filing® | FAQs

Support

Features

How do I request a new feature?

Your feedback is important, click to request or vote on potential new features

How can I share my documents?

You can share documents individually by selecting "Share" in the toolbar while viewing your document preview. This will allow you to enter the recipient's email address along with a note. Magic Filing will send an email referencing your name & email as well as the document title to the recipient. There will be a link they can click on in order to view the document

You can also share ALL of your documents by going to "Options"->"Manage Sharing"

Magic Filing also supports sending your documents to Dropbox and Google Docs by selecting "Send To" in the toolbar while viewing your document

General

I want to know more about Magic Filing

In this digital, networked world, important information is increasingly being delivered electronically. While convenient, this also presents a problem — what to do with all of those electronic documents. As more and more important documents, like tax documents, financial statements, and digital receipts pile up, businesses and consumers need a method that ensures quick and easy filing and retrieval of those documents. Magic Filing (https://magicfiling.com/) offers a new, digital means of organizing and storing important documents in the cloud so they can be accessed anywhere and on any device.

Magic Filing acts as a virtual printer so that any documents that would normally be printed and filed away physically can instead be electronically saved into a client’s Magic Filing account. Documents stored with Magic Filing are fully accessible and sharable via email, Dropbox or Google Drive. Users need never worry about their important documents getting lost or erased since every document stored with Magic Filing is copied and stored on multiple devices across multiple secure facilities. A flood, fire or electrical outage at a single location won’t impact users in the slightest. The risk of data loss with Magic Filing is almost zero. Finding the right document is easy, too, because the system enables full text searching of all stored information as well as custom tags.

To ensure that potentially sensitive information can not be compromised, Magic Filing documents are securely transmitted with full 256-bit SSL encryption and stored with AES 256-bit encryption. That’s a virtually foolproof level of security. As for personally identifiable information, the Magic Filing application only stores users’ names and email addresses on the server.

After the free trial period, paid plans range from $4.99 per month for “Silver,” $9.99 for “Gold” and $49.99 for “Platinum.” Silver plans allow for 5 GB of storage and 10 shares per document. Gold plans offer twice the storage and shares of Silver plans, while Platinum plans offer a whopping 50 GB of storage space and 100 shares per document. Corporations that need something even larger than the Platinum plan are encouraged to contact support@magicfiling.com to discuss a custom deployment.

When compared to the time savings and cost of paper, ink, printers and physical storage solutions, Magic Filing is a remarkable bargain. It’s also an environmentally conscious alternative, cutting inefficient physical storage solutions out of the equation. New users can sign up for a 14-day free trial at https://magicfiling.com/.

Magic Filing is a solution for everyone, from individuals to large corporations. The system is simple, efficient, economical and adaptable. Magic Filing is the perfect system for eliminating the waste and hassle of document storage while still providing quick access and foolproof security.

Are there video tutorials?

Yes, check our YouTube channel, http://www.youtube.com/user/MagicFiling

Does this work with my iPhone/iPad/SmartPhone/Tablet?

Yes, Magic Filing is designed to work with the majority of smart devices so it is incredibly easy for you to access your information on the go. All you have to do is print on your computer and your document is available on all your devices in seconds.

Why do I need this?

More and more information (statements,bills,receipts,invoices,reports,contracts,agreements,tax records,report cards,schedules etc) is being delivered electronically (via email or web portals) and there are not currently a lot of great choices for managing that information.

  • Printing on paper and filing in a cabinet works but it is not easy or convenient
  • Saving stuff in your email has problems: Usually limited search, co-mingled with unimportant info, no encryption, backups?, changing email providers, not everything comes to your email
  • Relying on vendor portals like your bank or investment company: Usually online lookups are only available for 6 months and if you switch companies you are out of luck.
  • Saving stuff on your computer: Limited search, a lot of work to stay organized, backups? computer problems/viruses/malware, synchronizing to other devices

Can Magic Filing help me with documents that are already on paper?

Magic Filing is ideal for storing information that you would normally print. For already printed paper documents you would need a scanner with OCR capabilities in order to make effective use of Magic Filing.

Pricing

What payment methods do you accept?

We accept the following major credit cards: Visa, MasterCard, American Express and Discover

For large institutions where credit cards payments are not practical please contact us at support@magicfiling.com in order to establish an alternative payment process

How much does the service cost?

New users start with a free 14 day trial of the Silver plan, when the trial is over you will be asked to provide payment information or elect to be on the free read only plan

All paid plans are a monthly subscription with no commitment and a 7 day money back guarantee.

Plan Monthly Cost View Download Pages/Storage Allowed* Shares per Document
Allowed
Sub Users
Allowed
Share All Users
Allowed
Free $0.00 Yes 0 0 0 0
Silver $4.99 Yes 100,000/5GB 10 per document 10 10
Gold $9.99 Yes 200,000/10GB 20 per document 20 20
Platinum $49.99 Yes 1,000,000/50GB 100 per document 100 100
* Approx based on average page size, 100,000 pages uses approximately 5GB of storage

Please contact us at support@magicfiling.com with your requirements for large (100+ user) deployments and we will get back to you with a customized proposal

Why can't I store documents with the Free plan?

We don't feel that it is fair to have paying customers subsidize the cost of allowing free accounts to store documents. This allows us to keep the service price as low as possible. Everyone is given a 14 day free trial so you can make sure the service works for you.

Printing

After running the install the Magic Filing printer does not show up when selecting a printer

If you are on Windows manually add the printer by following the instructions in the following video Manually adding Magic Filing Printer on Windows 7*

If you are using OSX please contact support

What are the system requirements for printing?

The Magic Filing printer utility is currently available for Mac OSX, Windows 7/8/Vista/XP.

Security and Privacy

How do I make sure I have a good password?

There are 2 approaches to having a good password, you should either use a password manager that stores and generates complex random passwords for you or you should use a long pass phrase of mixed case words, punctuation and numbers that you can remember without writing down. Magic Filing provides a password strength meter that works for both situations.

Good Password Examples: (do not use these, just examples)

  • Password: lW9$sh!-)huise&sdfgse324
  • Pass Phrase: eulB backwards 15 Blue, like the SKY!!

You should also avoid using the same password/pass phrase with multiple websites. Magic Filing does not store your password but some sites that do not follow good security practices may store your password and if they have a security breach your information could be at risk.

Securing your email account is also extremely important, we recommend that you secure your email account with a strong password/pass phrase and when available two factor authentication. Google gmail offers two factor authentication with their Google Authenticator which is available on most smart phones. External Article: Make Your Email Hacker Proof

Following are some popular password management applications. We are providing this list for your convenience only, we are not affiliated with any of these products.

How are my documents protected?

  • All information is transmitted using industry standard 256 bit SSL encryption
  • Your documents are stored encrypted with AES 256 bit encryption. AES is certified for top secret documents by the US government
  • Your encrypted documents are redundantly stored on multiple devices across multiple secure facilities

What personal information do you store?

We only store your name and email address

Usage Notes

Google Chrome Issues

On recent versions of Chrome printing converts all text to graphics which results in documents that cannot be indexed and cannot be searched

On Windows the workaround is to print using Ctrl-Shift-P

On Mac OSX the only workaround is to use Safari or Firefox instead of Chrome


© 2010-2018 Magic Filing® Your magically easy record keeping solution for storing and sharing your important paperless documents.